Business Support Services

Most business owners perform too many functions with limited time, which leads to fatigue, poor quality of work/life and eventually burnout and closure of business.

The GenX Group Business Support Services are designed to relief in the following areas:

Financial Services
We pride ourselves on the level of support we offer; we are more then just data entry clerks. We understand what it takes to be successful in the business world; but most of all, we explain all the facts to you in plain English so that you have sound information to manage your business and succeed.

Computer Support & Services
Computers and software have become such an important tool for businesses that it is important to learn how to use them effectively.  We can help you identify how to use your existing resources to increase efficiency and how to maintain and protect your electronic business records. As they say, "Time is Money".

Human Resources
Finding, Hiring, and Retaining Employees is a major concern for most small businesses.  Standardized hiring practices, renumeration packages, and job descriptions will assist you in managing HR recruitment and retention.  For most employees a stress free work environment is one where they feel appreciated, know what is expected of them, and are paid fairly for the level of work required.

Administrative Support Services
Every business, big or small, has some form of administrative requirements. Your administrative support is a combination of the people who handle your paperwork, the computer hardware and software programs you use to run your business and the legal requirements to maintain information about your daily business operations.  We can assist you in implementing procedures and stategies to keep your administrative support systems running effectively.

The GenX Group can help you, CLICK ON BUSINESS SERVICE DETAILS FOR A LIST OF AVAILABLE SERVICES.........

Statistics & Reviews

Statistics shows that about 80% of businesses failure is caused by lack of organized cost effective business management and administrative processes, and not because of the products or services they offer.
So what is the importance of having excellent administrative support systems?

Saving time and money ........

With efficient systems and processes, staff roles are coordinated to support the flow of information from one staff member to another – thus saving time.

Systems are setup based on the required functions and using the system tools to create an effective support system. Business Owners will understand and have better control of their business paper flow.

Replacing staff will no longer mean the start of a whole new system as new staff will simply continue with the predefined processes and systems already in place. New staff will be able to perform standard business functions in a much more timely fashion.

Having procedures and processes in place leads to a less stressful and more efficient work environment.


Proud member of the
Greater Nanaimo Chamber of Commerce